Our Business
In order to fulfill our mission "Maximize the Value of People with the Power of Data", it is essential to utilize technology and correctly understand people's behavior and emotions, continuing to introduce new values to the world.
We are developing various products, solutions, and professional services around KARTE and 1st party customer data.
- Having KARTE as a heart of our overall solutions, we offer a variety of products including external data integration and site editing.
- Professional Service
- Co-creating with companies and local governments, we are engaged in business model transformation and organizational development utilizing data.
- Research and analyze customer and employee emotional data by utilizing guidelines or methodologies such as NPS, to further improve business and organizations.
- Enhances digital marketing efficiency by automating the process of collecting, storing, and reporting advertising data.
KARTE
CX Platform
- KARTE
- Analyze and visualize website and app users in real time. Our CX platform offers one-stop solution for everything from customer understanding to experience personalization.
- VIEW SITE
- KARTE Datahub
- Integrates core company systems, customer data, and a variety of other internal and external data with KARTE. Promotes the utilization of data and achieve seamless transitions between customer experiences.
- VIEW SITE
- KARTE Blocks
- Our BMS (Block Management System) that allows every element of a site to be updated, evaluated, and improved with no code. Greatly simplifies and streamlines website administration.
- VIEW SITE
- KARTE RightSupport
- Understand issues of customers for websites even before they submit an inquiry, supporting them to solve issues on their own. Effortless next-generation customer support for all businesses.
- VIEW SITE
- KARTE Signals
- Online advertising solution utilizing First-party data to improve customer Ad experiences and optimize Ad delivery.
- VIEW SITE
Professional Service
Co-creating the future of services and industries
- STUDIO ZERO
- STUDIO ZERO is a business development organization dedicated to generating flagship business cases in various industries.
Working in collaboration with partners such as major corporations representing Japan, small and medium-sized enterprises supporting regional economies, startup companies, and governmental/public institutions,we strive to achieve the transformation of existing businesses and the creation of new businesses by leveraging the potential of data from a customer-centric perspective. - VIEW SITE
- PLAID ALPHA
- We provide comprehensive support for Customer Experience (CX) transformation, seamlessly navigating the entire process from planning and design to execution. This proficiency is based on the accumulated knowledge and expertise in the domains of experience design, advanced technology and strategic data utilization.
- VIEW SITE
- PLAID Ecosystem
- Releasing KARTEâs technology as an API that enables real-time analysis of massive customer data. We continue to develop solutions to accelerate your business.
- VIEW SITE
NPS Platform
EmotionTech
Find the "most effective improvements" based on feedback from customers and employees
- EmotionTech CX
- CX survey and analysis support service to improve CX and customer loyalty by precisely capturing customer needs to satisfy heads and hearts. Supporting to make better decisions by analyzing NPS® and other customer data.
- VIEW SITE
- EmotionTech EX
- Employee experience (EX) survey and analysis support service to improve employee engagement. It helps companies to find out and prioritize issues from the experiences, allowing them to build organizations with better and tailored communication.
- VIEW SITE
Advertising Reporting Automation Tool
Databeat
Enhances digital marketing efficiency by automating the process of collecting, storing, and reporting advertising data.
- Databeat
- Databeat is an advertising report automation tool that can automate accumulation, storage, and reporting of advertising data.
- VIEW SITE
