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Our Business

KARTE
CX Platform

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  • KARTE logo
    KARTE
    Analyze and visualize website and app users in real time. Our CX platform offers one-stop solution for everything from customer understanding to experience personalization.
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  • KARTE Datahub logo
    KARTE Datahub
    Integrates core company systems, customer data, and a variety of other internal and external data with KARTE. Promotes the utilization of data and achieve seamless transitions between customer experiences.
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  • KARTE Blocks logo
    KARTE Blocks
    Our BMS (Block Management System) that allows every element of a site to be updated, evaluated, and improved with no code. Greatly simplifies and streamlines website administration.
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  • KARTE RightSupport logo
    KARTE RightSupport
    Understand issues of customers for websites even before they submit an inquiry, supporting them to solve issues on their own. Effortless next-generation customer support for all businesses.
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  • KARTE Signals logo
    KARTE Signals
    Online advertising solution utilizing First-party data to improve customer Ad experiences and optimize Ad delivery.
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Professional Service

Co-creating the future of services and industries

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  • STUDIO ZERO logo
    STUDIO ZERO
    STUDIO ZERO is a business development organization dedicated to generating flagship business cases in various industries.
    Working in collaboration with partners such as major corporations representing Japan, small and medium-sized enterprises supporting regional economies, startup companies, and governmental/public institutions,we strive to achieve the transformation of existing businesses and the creation of new businesses by leveraging the potential of data from a customer-centric perspective.
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  • PLAID ALPHA logo
    PLAID ALPHA
    We provide comprehensive support for Customer Experience (CX) transformation, seamlessly navigating the entire process from planning and design to execution. This proficiency is based on the accumulated knowledge and expertise in the domains of experience design, advanced technology and strategic data utilization.
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  • PLAID Ecosystem logo
    PLAID Ecosystem
    Releasing KARTE’s technology as an API that enables real-time analysis of massive customer data. We continue to develop solutions to accelerate your business.
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NPS Platform

EmotionTech

Find the "most effective improvements" based on feedback from customers and employees

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  • STUDIO EmotionTech CX logo
    EmotionTech CX
    CX survey and analysis support service to improve CX and customer loyalty by precisely capturing customer needs to satisfy heads and hearts. Supporting to make better decisions by analyzing NPS® and other customer data.
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  • STUDIO EmotionTech EX logo
    EmotionTech EX
    Employee experience (EX) survey and analysis support service to improve employee engagement. It helps companies to find out and prioritize issues from the experiences, allowing them to build organizations with better and tailored communication.
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Advertising Reporting Automation Tool

Databeat

Enhances digital marketing efficiency by automating the process of collecting, storing, and reporting advertising data.

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  • Databeat logo
    Databeat
    Databeat is an advertising report automation tool that can automate accumulation, storage, and reporting of advertising data.
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