PLAIDロゴ

Our Business

In order to fulfill our mission "Maximize the Value of People with the Power of Data", it is essential to utilize technology and correctly understand people's behavior and emotions, continuing to introduce new values to the world.
We are developing various products, solutions, and professional services around KARTE and 1st party customer data.

KARTE
CX Platform

KARTE demo image
  • KARTE logo
    KARTE
    Analyze and visualize website and app users in real time. Our CX platform offers one-stop solution for everything from customer understanding to experience personalization.
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  • KARTE Datahub logo
    KARTE Datahub
    Integrates core company systems, customer data, and a variety of other internal and external data with KARTE. Promotes the utilization of data and achieve seamless transitions between customer experiences.
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  • KARTE Blocks logo
    KARTE Blocks
    Our BMS (Block Management System) that allows every element of a site to be updated, evaluated, and improved with no code. Greatly simplifies and streamlines website administration.
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  • KARTE RightSupport logo
    KARTE RightSupport
    Understand issues of customers for websites even before they submit an inquiry, supporting them to solve issues on their own. Effortless next-generation customer support for all businesses.
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  • KARTE Entry Series logo
    KARTE Entry Series
    Starter-kit of popular scenarios to improve site experience.
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  • KARTE Signals logo
    KARTE Signals
    Online advertising solution utilizing First-party data to improve customer Ad experiences and optimize Ad delivery.
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Professional Service

Co-creating the future of services and industries

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  • PLAID Ecosystem logo
    PLAID Ecosystem
    Releasing KARTE’s technology as an API that enables real-time analysis of massive customer data. We continue to develop solutions to accelerate your business.
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  • TEAM logo
    TEAM
    Professional services for enterprise to support system development and operation for KARTE platform.
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  • STUDIO ZERO logo
    STUDIO ZERO
    Specialized business development unit focusing on "Promoting All Industries with Data", collaborating with companies and governments focusing on consumer businesses and exploring new ways of communication.
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NPS Platform

EmotionTech

Find the "most effective improvements" based on feedback from customers and employees

EmotionTech demo image
  • STUDIO EmotionTech CX logo
    EmotionTech CX
    CX survey and analysis support service to improve CX and customer loyalty by precisely capturing customer needs to satisfy heads and hearts. Supporting to make better decisions by analyzing NPS® and other customer data.
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  • STUDIO EmotionTech EX logo
    EmotionTech EX
    Employee experience (EX) survey and analysis support service to improve employee engagement. It helps companies to find out and prioritize issues from the experiences, allowing them to build organizations with better and tailored communication.
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